How do I use and support food banks?

Food banks are not-for-profit organizations that feed people who can't afford enough nutritious meals.

What is a food bank?

Food banks are not-for-profit organizations that provide free food to people who need it. Food banks collect safe and nutritious food and then distribute it to individuals and families experiencing food insecurity. 

When you visit a food bank in Ontario, you’ll be given emergency food, including non-perishable (e.g., pasta, rice, soup, etc.) and fresh (e.g., milk, produce, eggs, etc.) food. How much food you are given and how often you can get it varies depending on the organization. For example, food banks that are members of the Daily Bread Food Bank provide two to three days' worth of food based on your family size. 

Where can I find a food bank?

You can find a food bank near you by calling or texting 211 or using their online search function.

Who can use a food bank?

Anyone in need can use a food bank.

The eligibility requirements change depending on the food bank. Some require proof of address and income, some only require full name and date of birth, some operate by appointment only, and some accept walk-ins. Always look at the website or call the specific food bank you plan on attending to figure out their hours of operation, how to register, etc.

To be safe, you can gather the following documents and be prepared to bring them with you for your first visit: 

  • Photo identification for you and everyone in your household who will be using the food bank’s services

  • Proof of address (e.g., a lease or mail with your name and address on it)

  • Proof of income (e.g., pay stubs or income tax information)

  • Proof of expenses (e.g., rent receipts, bills, etc.)

Your information will be confidential and never shared outside the food bank. If you do not have all of these documents or information, don’t worry. Food banks try their best not to turn anyone away. You should be fine if you bring any type of ID.

Why do people use food banks?

In March 2023 alone, 2 million Canadians visited a food bank, according to Food Banks Canada. Of those who rely on food banks, 33% are children. 

A report by the School of Public Policy at the University of Calgary found that the minimum wage, the availability of social assistance like disability benefits, and the cost of rent significantly impact Canadians' reliance on food banks. 

The rising cost of living (including rent, transportation, food, etc.) while wages stay low means many people skip meals to make ends meet.

There’s no shame in using a food bank.

Good jobs are hard to get, especially for new immigrants and youth. Even getting an education or training for better opportunities is often too expensive.

You’re not alone, and you’re not to blame. The responsibility lies with a society that lets you go hungry. Until we can create a better world, use a food bank if you need to.

How do I support food banks?

Many people and private institutions donate food, money, or time to support food banks. Food banks depend on donations and community support to run effectively. Even if you don't have extra money to give, you can support by donating your time.

Volunteers have a range of responsibilities, from packaging, sorting, and serving food to setting and cleaning up to data entry. If you have the time or energy, consider supporting your local food bank. 

Check out some of these food bank volunteer opportunities across Ontario:

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