If your request was denied by Ontario Works (OW), you will receive a letter called a Notice of Decision.
This letter tells you the reasons justifying the decision. It may be that the OW staff have determined that you are not eligible. For example, if staff OT assumes that you live with your parents, it will judge you inadmissible. If you are 16 or 17 years, you will only be eligible for OW in "certain situations". If OW staff believes that your situation is not in this category, it will refuse your request.
Can I appeal the decision? Yes. If you do not agree with the reasons for refusal, you can appeal the decision.
How can I appeal the decision? The call is made in two stages:
1) You must first request an internal review. You will have up to 30 days after receiving the letter to make this request. If it is too late, you can still apply, but there is no guarantee that it will be approved. To make a call request, you can: complete the Request an internal review [PDF]; or write a letter.
For more information on what this letter should contain, consult the website of Community Legal Education Ontario (CLEO).
2) We will send you a written decision on the internal review. If you did not agree with this decision, you can appeal to the Court of social assistance (TAS). You could also contact a community legal clinic (CJC) to get help to appeal.